Within this document you will find all the information you’ll require to understand the production of a Schoolzine website. It is important to note that the build of your website is a collaboration between your organisation and Schoolzine. That is, both parties are required to meet prerequisites before the project is completed.
The following is a summary of some of the key points within this document:
Payment Payment amount is as per the amount outlined on the Schoolzine Commencement Form. |
Project Commencement Commencement of the build of your site will not occur until the following conditions are met:
|
Content Submission Schoolzine will setup and populate content and feedback provided by you, from up to 5 rounds of content submission. |
Pages Schoolzine will produce up to the number of webpages included in your package. Additional pages will be charged at £25.00/per page. |
Authorized Representatives All representatives of your organisation who will be supplying content and feedback directly to Schoolzine are required to read this Customer Understandings Document in its entirety and sign the Authorised Representatives form at the end of this document. |
The following section outlines some of the terminology used throughout this document.
Website Packages: Schoolzine offers website packages which determine the type of website received by your organisation. If you’re unsure of what is supplied within your organisation’s package, you may review all the packages on the Schoolzine website. |
Authorised Representative: A individual who is a key stakeholder in the production of the website. Only authorised representatives of an organisation will be able to submit content and changes to the Schoolzine website department. |
Design Update: An update to the website that changes the general look to items. Example: Changing the colour of a box from red to blue. |
System Updates: An update to the website that changes the functionality of the site. Example: Changing the speed of your slider to change faster. |
Template Update: Changes to the look of the site that change the overall aesthetic of the site. Example: Moving the logo from the top left corner of the site to the top right. |
Content Changes: Changes to the content that have been supplied by an Authorised Representative of your organisation. |
You: You have the authority to enter into this contract on behalf of your school or your organisation. You’ll give us everything we need to complete the project as and when and in the format we need. You’ll review our work, provide feedback and approval in a timely manner. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to the payment schedule set out at the end of this contract.
Schoolzine: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavour to meet every deadline that’s set and on top of that we'll maintain the confidentiality of everything you give us.
The commencement date of the website design or build will be set when the following conditions have been met:
Each package of the Schoolzine Website product has different inclusions regarding the design and setup. Review the inclusions of your package below.
Hop |
Website Template: Template Updates: Design Updates: System Updates: Content Changes: Note: You will be notified for approval of any requests that are subject to template updates, design updates, system update and content changes above the included amount before work commences on them. |
Skip |
Website Template: Template Updates: Design Updates: System Updates: Content Changes: Note: You will be notified for approval of any requests that are subject to template updates, design updates, system update and content changes above the included amount before work commences on them. |
Jump |
Bespoke Home Page Design: Template Updates: Design Updates: System Updates: Content Changes: Note: You will be notified for approval of any requests that are subject to template updates, design updates, system update and content changes above the included amount before work commences on them. |
Bespoke |
Bespoke Website: Template Updates: Design Updates: System Updates: Content Changes: Note: You will be notified for approval of any requests that are subject to template updates, design updates, system update and content changes above the included amount before work commences on them. |
Custom development work for your site to create new functionality not included within the Schoolzine Plus platform will be quoted upon request. This custom work will be considered a separate project from your website build, thus, any timeframes outlined are treated separate from the completion of the website.
When presented with the task of designing or building a website, many people though out your organisation will want to have input with the site. It’s important that all those requests are filtered to a couple of people before reaching Schoolzine.
Before commencement on the website, Schoolzine needs to be notified of those within your organisation who are authorised to make decisions on behalf of the website and submit content. Therefore, as a minimum, we require the following people who’s roles fulfil one of those listed below to sign the Authorised Representatives form at the end of this document.
All peoples who are supplied on this form are required to have read this document in full in order to understand what is expected of them, and to give them a greater understanding of what is supplied in the package the organisation has purchased.
Schoolzine will provide unlimited telephone support and training.
Support is defined as assistance when one of the following occurs;
Maintenance is defined as work carried out by Schoolzine. This is where an Account owner requests Schoolzine to perform updates to their account and does not wish to receive support or training on how do it themselves. Maintenance will be charged at £50.00/hour.
Unless otherwise agreed to in communications with Schoolzine, an upgrade of a website from one template to another template will be considered as a Hop package website in relation to the terms within this Terms of Service document. The exceptions to these terms are:
Each package receives five pages built and formatted by Schoolzine. Extra pages can be purchased as an extra cost to the website build. Additional pages are billed at £25 per page.
Content, feedback and changes for your site must be submitted via the content submission form which Authorised Representatives will be supplied. Any content, changes or feedback sent via email will be returned to the sender with instruction to submit the content via the content submission form and will not enter our website production queue till done so.
Changes or content requested over the phone, or any other method, are still required to be submitted via the content submission form by an authorised representative in order to have them enter our website production queue.
All packages receive five submissions of content or changes. When you submit content or changes via the content submission form, this will count as a single round of content submission. After that content or change has been added to your site, you will receive an email with notification with details of where to review the changes and the submission number.
Additional changes and submissions after your allotment as per your package will be charged at £50.00/per hour (min ½ hour) regardless of the size of the request.
Due to the fluctuations in the number of requests we receive as a company, timeframes setout can subject to frequent change. Our auto responders therefore display the longest turn-around time for your request type.
Please note that system updates and template updates require the work to be built and uploaded within our regularly scheduled system maintenance periods. This may at time affect the turn-around time of these types of requests. You will be notified that the request requires this process and will be informed when the date has been set for those changes will be uploaded.
After the submission of design content or website page content, you will receive an email from Schoolzine with an estimation of the timeframe that your next proof will be turned around. These time frames are quoted in response to the current production queue the websites team has and we’re always endeavoring to have the work completed before that time has concluded.
Any timeframes stated during the sale process are estimations and a guide to the type of time the site may take. In order to meet those timeframes, you must be responsive to the communication and requests that Schoolzine sends you. Without you, the website will never be completed.
You should supply graphic files in an editable, vector digital format. You should supply photographs in a high-resolution digital format. If you’d like us to search for photographs for you, we can provide a separate estimate for that.
You must have consent for use of all images for the website, including consent from parents for the use of children’s images in marketing material. Any misuse or infringement of copyright or children’s images are the liability of your school. We are not held liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages as a result of image use on your website.
Our websites are developed from HTML5 Mark-up, CSS2.1 + 3 Style sheets for styling and unobtrusive JavaScript for feature detection, poly-fills and behaviours.
We test our websites styles and functionality in current versions of major desktop browsers including:
Any browser no longer supported by their developer will not be supported by Schoolzine. We won’t test in other desktop browsers unless specifically requested. If you need an enhanced design for an older browser that is still supported by their developer, we can provide a separate estimate for that.
Testing popular small-screen devices is essential in ensuring that a person’s experience of a design is appropriate to the capabilities of the device they’re using. We test our work on the following devices:
Testing on alternative devices can be provided as a separate estimate.
Schoolzine will register an SSL certificate on your behalf. This cost is included in the Annual Service Cost.
The website CMS (Content Management System) is supported by all HTML 5 enabled browsers. These include Chrome, Firefox and IE10 and above. This means older Internet Explorer Browsers won’t allow you to access the admin console to manage your content.
Schoolzine will register your site to Google Search Console and submit the required information such as an XML sitemap and robots.txt files, however Schoolzine isn’t a SEO specialist company. If your search engine ranking matters to your organisation we highly recommend that employ a specialist SEO and SEM company to help you in this area.
We can’t guarantee that our work will be error free and so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.
If any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you have permission to use them.
You own all elements of text, images and data you provide, unless someone else owns them. The website code is built to run on the Schoolzine CMS. Your Annual
Service fee covers the license to use our system, which is not transferrable. As the website is built to work on our servers, moving to another provider may render some pages unusable.
We love to show off our work and share what we’ve learned with other people, so we reserve the right to display and link to your project as part of our portfolio and to write about it on websites, in magazine articles and in books unless specifically advised not to.
As per the amount outlined on the Schoolzine Commencement Form. Payment terms are 14 days unless agreed otherwise.
Just like a parking ticket, you can’t transfer this contract to anyone else without our permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.
All pricing within this document is subject to review and Schoolzine reserves the right to change these prices at any time.
Although the language is simple, the intentions are serious, and this contract is a legal document under exclusive jurisdiction of Australian courts.
Looking for the Schoolzine Terms and Conditions? Click here
Last Updated: 10/07/2020